Terms and Conditions
By using this web site you agree to the following terms and conditions:
Terms of Service
All prices listed on the website are in New Zealand dollars (NZD).
All prices listed on the website are in New Zealand dollars (NZD). I accept online credit card payments (Visa and Mastercard), and payments via Apple Pay, Google Pay and Shopify Pay through the Shopify Payments gateway, and payments from a NZ bank account using POLi Paynow. For alternative payment options, please contact me using the contact form.
I aim to ship prints within 5 working days after the order has been placed. However, this is not always possible and I will contact you if there is a delay.
Shipping to anywhere in New Zealand is free. Orders are sent using NZ Post's overnight courier service with tracking, but without signature. Rural deliveries will sometimes take longer.
Rest of the World
Shipping to the rest of the world is $20.00 for orders up to $150 and free for orders over $150. International orders are shipped using NZ Post's International Air service, which does not include tracking. Delivery times are approximately 1-3 weeks depending on destination.
The shipping charge is calculated and added at the check out.
In case of a returned item, shipping costs are non-refundable.
Satisfaction Guaranteed (Return and Refund Policy)
It is hugely important to me that you love any artwork you have chosen to brighten your everyday life.
I offer you a 14 day money back guarantee on any print purchased from my online store. If, for whatever reason, you are not happy with a print you have purchased from me online, you can return it within 14 days of receiving it for a full refund (excl. shipping).
Return shipping is at your own cost. Simply contact me to let me know that you are returning a print, use the packaging you received the print in and organise your own shipping to return it to me. When I receive the print back in good order, I will apply a credit to your credit card (or original method of payment) as soon as practicable. Shipping costs are non-refundable.
Items must be returned to Juliet Best, Shelly Bay Gallery, 100 Shelly Bay Road, Miramar, Wellington 6022, New Zealand.
I may share your contact details with my gallery, Shelly Bay Gallery, but I do not share any personal information with any other organisations or individuals.
If you would like to access, amend or delete any personal information held about you, or want more information, please use the contact form.
Payments can also be made from a NZ bank account through POLi Paynow. POLi's privacy statement is at https://www.polipay.co.nz/Consumers/Privacy+Policy+and+Collection+Statement.html.
My website uses Pinterest Tag, Facebook Pixel and Google Analytics to track customer behaviour.
Juliet Best Art is a New Zealand owned business. The legal name is Juliet Ann Sorensen T/A Juliet Best